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Help Center

Sign in

You sign in with a passkey (your fingerprint, face or phone lock) or with a 6-digit code we email you. There is no password to remember. The first time, use the code; then add a passkey on your account page so next time is one tap.

Step by step

How it works

01

Go to sign in

Choose Sign In on the account page. It opens the TrueForm account sign-in.

02

Enter your email

Use the address you used when you saved your design. The first time, you also confirm that your project is in Texas and that you are an adult. We use your answers only to let you in, and we do not keep them.

03

Type the code

We email you a 6-digit code. It works for 10 minutes, so use the newest email. Enter it in the same browser where you asked for it.

04

Add a passkey

After you sign in with the code, open your account page, go to Sign-in and security and choose Add a passkey. Next time, choose Sign in with a passkey on the sign-in page. We email you whenever a passkey is added or removed, and you can remove one at any time.

05

No email yet?

Check your spam folder, then ask for a new code on the same page. If a code is rejected, make sure you are using the newest message.

06

Check where you are signed in

Your account page lists the devices that are signed in. Choose Sign out there on any device you do not use anymore. A session also ends on its own after 30 days without use.

Go there

Where to start

Quick answers

A few common questions

Can I sign in with a password?

No. You sign in with a passkey or the emailed code, so there is no password to remember, reset, or lose.

I did not ask for a code. What should I do?

You can ignore the message. A code only works if it is entered, and it stops working after 10 minutes.

More help

Other guides

See every guide, or call (469) 523-9944 or email office@trueformdfw.com.

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