Sign in to your account
Open your account page after you sign in with a passkey or your 6-digit code.
Help Center
Delete your data
You can download everything we hold about you, delete a single project, or delete your whole account yourself from your account page. You can also email office@trueformdfw.com and ask us to do it.
Step by step
How it works
Download first if you want a copy
Choose Download my information to get everything we hold about you.
Delete one project
Open the project and choose Delete this project. This removes your brief and files.
Delete your account
Choose Delete my account. If some projects are shared, you choose for each one: erase it for good, or hand it to another person on the project, who becomes its owner.
Prefer to ask us?
Email office@trueformdfw.com and we will delete it in response to a valid request, except for what the law lets or requires us to keep.
Go there
Where to start
Quick answers
A few common questions
Is deletion permanent?
Yes. When you erase a project or your account, the content is removed, and backups age out within 35 days.
